Privacy policy

Last Updated: July 27, 2026

Avylen ("we", "our", or "us") operates the website avylen.shop and provides online shopping services, including products, content, features, tools, and related services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, create an account, place an order, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

1. Personal Information We Collect

When you use our Services, we may collect certain information that identifies you or can reasonably be associated with you.

Information You Provide Directly

We may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Account information
  • Order details
  • Payment information
  • Customer service communications
  • Product reviews and feedback

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Pages viewed
  • Products viewed
  • Shopping preferences
  • Cookies and similar technologies

This information helps us improve website performance, provide a better shopping experience, and understand customer preferences.

2. How We Collect Your Information

We collect information from:

Directly From You

When you:

  • Create an account
  • Place an order
  • Subscribe to marketing emails
  • Contact customer support
  • Submit reviews or feedback

Automatically Through Technology

We may collect information through cookies, analytics tools, and similar technologies when you browse our website.

From Service Providers

We may receive information from trusted third-party providers that help us operate our business, including payment processors, shipping providers, marketing platforms, and analytics services.

3. How We Use Your Personal Information

We may use your information for the following purposes:

Processing Orders

We use your information to:

  • Process payments
  • Confirm orders
  • Arrange shipping
  • Deliver products
  • Handle returns and refunds
  • Provide customer support

Improving Our Services

We use customer information to:

  • Improve website functionality
  • Customize your shopping experience
  • Recommend relevant products
  • Analyze customer preferences

Marketing Communications

With your permission, we may use your information to:

  • Send promotional emails
  • Provide special offers
  • Share product updates
  • Display personalized advertisements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Security and Fraud Prevention

We may use information to:

  • Verify transactions
  • Prevent fraudulent activities
  • Protect our customers and business
  • Maintain website security

Legal Compliance

We may process information when necessary to:

  • Comply with applicable laws
  • Respond to legal requests
  • Enforce our policies
  • Protect our rights

4. Sharing Your Personal Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and process orders.

Shopify may process your information according to their own Privacy Policy.

Payment Providers

We share necessary information with payment processors to securely complete transactions.

Shipping Providers

We provide shipping information to logistics partners to deliver your orders.

Service Providers

We may work with trusted providers for:

  • Website hosting
  • Analytics
  • Customer support
  • Marketing services
  • Fraud prevention

These providers only access information necessary to perform their services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Provide personalized advertisements

You can control cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes

When information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate information.

Right to Deletion

You may request deletion of your personal information, subject to legal requirements.

Right to Opt Out

You may opt out of marketing communications at any time.

Right to Data Portability

You may request a copy of your personal information in a commonly used format.

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

11. International Data Transfers

Your information may be processed and stored in countries other than your own.

By using our Services, you acknowledge that your information may be transferred internationally when necessary to provide our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Legal requirements
  • Service improvements

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Store Name: Avylen
Website: https://avylen.shop
Email: p1610506924@gmail.com